One of the challenges we face is helping faculty get comfortable using technology. We can try and do hands on workshops to train faculty on certain techniques. The problem is that faculty can have varying levels of expertise in the use of the Web and computers.
One way to solve this problem is to get all workshop participants to review a computer and Web skills checklist prior to the actual session. In addition we can provide links to some good tutorials if they need to brush up on specific skills.
I have put together a skills checklist and links to some tutorials that cover basic Windows skills here.